Privacy Policy

Last updated 12 November 2026

This policy explains what personal information Circumz collects through this website, why we collect it and what we do with it. It covers visitors to circumz.com. Information that customers store inside the Circumz product is handled under their customer agreement, not this policy.

We collect only what you choose to send us through the contact form, the demo request form, the newsletter and guide signup forms and the chat window: your name, company, email, phone number and any message you include. We use it to respond to you.

What we collect

Form and chat submissions (name, email, company, phone, message, and the industry, team size and modules you pick on the demo form). With each submission we also record how you first found the site: the referring website, the page you landed on and any campaign tags in the link you followed. Your browser keeps this in local storage on your device until you submit a form; it is not sent anywhere before then.

Website analytics

We measure how the site is used with our own analytics software, running on our own server. We do not use Google Analytics or any other third-party analytics service, and the analytics sets no cookies. If your browser sends a Do Not Track or Global Privacy Control signal, we do not record your visit at all.

For each page view we store: the time, the page address (without any query string), the website you came from (its hostname only), any campaign tags in the link you followed, your country (when our network provider supplies it), and your device type, browser and operating system in broad classes such as "mobile" or "Chrome". We do not store your IP address or your full browser identification string. To count visitors, we compute a one-way hash from your IP address and browser details together with a random secret that is replaced every day; the secret from earlier days is deleted, so the hash cannot be traced back to you or linked from one day to the next. We keep the analytics data for up to 13 months and then delete it automatically.

How we use it

To respond to inquiries about Circumz and, where relevant, to follow up about a demo or pricing request. Campaign and referrer details tell us which of our articles and pages are useful, so we can do more of what helps. We never sell your details. You only receive our newsletter if you subscribed to it.

Unsubscribing

Every email we send has an unsubscribe link. If you unsubscribe, we store your email address and the time you unsubscribed. We keep that record so that you are never emailed again. It is used for nothing else.

Who can see it

Submissions are stored on our own server and are readable only by Circumz staff who need them to respond to you. We use an email service to deliver the messages you send us and the replies we send back. We do not share your details with anyone else, except where the law requires it.

How long we keep it

We keep submissions for as long as we need them to respond and follow up. An unsubscribe record is kept so that we can honour your request not to be emailed.

Your choices

You can ask us at any time to tell you what we hold about you, to correct it or to delete it. The only exception is an unsubscribe record, which we keep so we can honour your request not to be emailed. You can also unsubscribe from our emails at any time.

Changes to this policy

If we change how we handle personal information, we will update this page and the date at the top.

Contact

Questions about this policy, or requests about your information, can be sent to [email protected].